BBB Business Review
BBB Accredited Business since
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This company offers integrated experiential marketing solutions including music, visuals, message, scent, and A/V systems.
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A BBB Accredited Business since
BBB has determined that Mood Media meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Mood Media include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Steve Richards , President/CEO Mr. Kody Sweet, VP Services Mr. Ken Eissing , COO Ms. Melanie McCool, VP Legal/licensing Mr. Brian McKinley , SVP Marketing and Creative Services
Music & Messaging Services Digital Media Audio-Visual Consultants
Products & Services
Mood Media sells the following brand(s): Bose, Dish, Klipsh, Muzak, Samsung, ScentAir
Alternate Business NamesDMX Music DMX, Inc. Sonic Tap
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview