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          Blue Whale Moving Company Inc has 1 locations, listed below.

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            Business ProfileforBlue Whale Moving Company Inc

            Moving and Storage Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/5/2010

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            Blue Whale Moving & Storage

            Business Details

            BBB File Opened:
            6/5/1990
            Years in Business:
            35
            Business Started:
            9/13/1988
            Business Started Locally:
            9/13/1988
            Business Incorporated:
            9/13/1988
            Accredited Since:
            4/5/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Hunter Armstrong, President
            Contact Information

            Principal

            • Mr. Hunter Armstrong, President
            Additional Contact Information

            Fax Numbers

            • (512) 454-1463
              Primary Fax

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/09/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We hired Blue Whale Moving Co. (******************************* was our rep). We have $8000 set of ***************** Each seat has an electric recliner. They took all of the couches apart, APART.. which I was breathless when I saw them do this. They said they knew how to take each seat abpart and put them back together. NOW the electric recliners do not work. These couches were a few years old, were in MINT CONDITION, full leather from Leather Creations on 183 & RR 620. We have receipt. Blue Whale needs to pay the furniture techs to come out and fix these. We are older and we need the reclining feather to work. We have called, emailed TONS OF TIMES, and they will not help us or respond to us. **** was the last person we spoke to on the phone, he is supposed to be handling this claim for us. HE DOES NOTHING, they never call they never call us back they never respond to our emails and then the 2nd thing is they GAUGED 2 of our china hutches. They guys that day moving them that did all of this damage, took pix of the china hutches. They were supposed to send someone out to repair the gauges in the wood, THEY WILL NOT DO IT. They do nothing! They just blow us off. We need help getting them to do their job.
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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chad S

            1 star

            08/19/2023

            This is the WORST COMPANY EVER!!! ZERO RATING NEEDED!!! They destroyed my white leather sectional, bed, coffee table, another table. I have thousands in damages and I didnt receive one dime!!! Their customer service from management on down is ABSOLUTELY HORRIBLE!!! DO NOT WASTE YOUR TIME NOR YOUR HARD EARNED MONEY ON THIS BUSINESS!!! I rate them an F on the Better Business Bureau and give them a C for CLOSED BECAUSE THAT WHAT THEY SHOULD BE!!!!!

            Local BBB

            BBB serving the Heart of Texas

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