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BBB Business Review

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BBB Accredited Business since

Blue Whale Moving Company, Inc.

Phone: (512) 328-6688 Fax: (512) 454-1463 8291 Springdale Rd  Ste 100, Austin, TX 78724 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blue Whale Moving Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Blue Whale Moving Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Blue Whale Moving Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: June 05, 1990 Business started: 09/13/1988 in TX Business started locally: 09/13/1988 Business incorporated 09/13/1988 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
Phone Number: 888-368-4689

Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington DC 20590
Phone Number: (800) 832-5660

Type of Entity


Business Management
Mr. Hunter Armstrong, VP Sales & Marketing
Contact Information
Customer Contact: Mr. Hunter Armstrong, VP Sales & Marketing
Business Category

Moving & Storage Company Movers Moving Assistance - Packing, Unpacking, Organizing Storage Units - Household & Commercial Boxes - Corrugated & Fiber

Products & Services

Blue Whale Moving Company, Inc. sells the following brand(s): Blue Whale Moving & Storage

Blue Whale Moving Company, Inc. offers the following product(s): Blue Whale Moving & Storage

Method(s) of Payment
Cash, Check, Visa, Mastercard, AMEX, Discovery
Service Area
This company offers moving services nationwide. 
Industry Tips
Regulatory Information Tips for hiring a moving company

Customer Review Rating plus BBB Rating Summary

Blue Whale Moving Company, Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.