BBB Business Review
This Business is not BBB accredited
One World Van Lines LLC
Phone: (512) 666-5286 13802 Dragline Dr, Austin, TX 78728 View Additional Web Addresses
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household and commercial moving services
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for One World Van Lines LLC include:
- Length of time business has been operating
- Failure to respond to 1 complaint filed against business
- 1 complaint filed against business that was not resolved
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
Phone Number: 888-368-4689
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Ibrahim Alzaatreh, Owner
Movers Movers - Office Movers - International Moving Services - Labor & Materials Piano & Organ Moving Safe & Vault Movers
Method(s) of Paymentvisa, master card, american express, discover, cash, check, money order
Refund and Exchange Policy-full refund for down payment if customer cancel 7 days or more before the service is rendered
-no refund for down payment if customer cancels 6 days of less before the service is rendered (this excludes reasons which are obvious such as natural disasters)
-customer can reschedule job without extra costs but if service is canceled after a reschedule even if it's 7 days or more before the reschedule date, there is no refund.
Alternate Business NamesOne World Van Lines Llc.
Industry TipsRegulatory Information Tips for hiring a moving company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview