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Click for BBB Rating on WR Starkey Mortgage LLP

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that WR Starkey Mortgage LLP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for WR Starkey Mortgage LLP. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for WR Starkey Mortgage LLP.

Additional Information

BBB file opened: November 19, 2007 Business started: 01/01/2000 in TX Business incorporated 05/21/2002 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Savings & Mortgage Lending
2601 N Lamar Blvd # 201, Austin TX 78705
Phone Number: (877) 276-5550

Type of Entity

Limited Liability Partnership (LLP)

Business Management
Mr. Jim Clapp, President Ms. Ricki Whittle, Branch Manager - Corpus Christi Mr. John Aspinwall, CEO Ms. Julie Black, Branch Manager - Austin Mr. Eddie Rinehart, Branch Manager - Austin Ms. Debbie Villareal, Branch Manager - San Antonio
Contact Information
Principal: Mr. Jim Clapp, President
Principal: Ms. Ricki Whittle, Branch Manager - Corpus Christi
Business Category

Mortgage Lender Real Estate Loans

Industry Tips
Mortgage Choices Risks with reverse mortgages

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.