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BBB Accredited Business since

Colonial Savings

Additional Locations

Phone: (512) 837-3411 Fax: (817) 810-4685 8140 N Mopac Expy Ste 4-130, Austin, TX 78759 http://www.colonialnationalmortgage.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Colonial Savings meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Colonial Savings. Better Business Bureau of Fort Worth & Tarrant County, Inc. has the full report as that BBB handles all complaints for Colonial Savings.


Additional Information

BBB file opened: July 29, 2004 Business started: 02/20/1952 Business started locally: 02/20/1952 Business incorporated: 09/23/2005 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Savings & Mortgage Lending
2601 N Lamar Blvd # 201, Austin TX 78705
www.sml.state.tx.us
Phone Number: (877) 276-5550
rcrochet@sml.state.tx.us

Type of Entity

Corporation

Business Management
Mr. James Dubose, President / Ceo Ms. Cheryl Darter, Branch Manager Ms. Lea Holubec, Branch Manager Ms. Lisa Lewis, Branch Manager Mr. Mark Orr, Branch Manager Mr. Tom Sauceda, Branch Manager Ms. Janet Walter, Senior VP, Public Affairs
Contact Information
Principal: Mr. James Dubose, President / Ceo
Customer Contact: Ms. Janet Walter, Senior VP, Public Affairs
Business Category

Mortgage Bankers Loans Mortgage Lender Savings & Loan Associations

Alternate Business Names
Colonial National Mortgage Colonial Savings, F.A.

Additional Locations

  • 1000 Heritage Center Cir

    Round Rock, TX 78664 (512) 238-3036

  • 11149 Research Blvd Ste 290

    Austin, TX 78759 (512) 904-1185

  • 11612 Bee Caves Rd Ste I-190

    Austin, TX 78738 (512) 807-2948

  • 8140 N Mopac Expy Ste 4-130

    Austin, TX 78759 (512) 837-3411

  • 901 S Mopac Ste I200

    Austin, TX 78746 (512) 279-3034

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.