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BBB Business Review

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BBB Accredited Business since

Denver Mattress Company

Additional Locations

Phone: (210) 680-9187 Fax: (210) 256-1117 View Additional Phone Numbers 6608 Ingram Rd, San Antonio, TX 78238 View Additional Web Addresses


Click for BBB Rating on Denver Mattress Company

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Denver Mattress Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Denver Mattress Company. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Denver Mattress Company.


Additional Information

BBB file opened: April 19, 2002 Business started: 02/01/1972
Business Management
Mr. Woody Boyd, COO Mr. Rick Antal, Store Manager Mr. Darren Brabo, Store Manager Sascha Campbell, Assistant Manager Mr. Rueben Carranza, DSM Mr. Leo Carter, Assistant Manager Mr. Derek Dreitzler, Assistant Manager Mr. Ignacio Espinoza, Assistant Manager Mr. Ken Evans, Store Manager Mr. Craig Fulwider, Assistant Manager Mr. Manny Martinez, Assistant Manager Mr. Mark Mayes, Store Manager Mr. Paul Mazel, Store Manager Mr. Brian McGann, Assistant Manager Mr. Bill Oechsler, CMO Ms. Sylvia Perez, Assistant Manager Mr. Justin Roman, Store Manager Mr. Tye Stanford, Store Manager Uriah Sullivan, Assistant Manager Mr. Ethan Wilemon, DSM
Contact Information
Principal: Mr. Woody Boyd, COO
Business Category

Mattresses Furniture - Retail

Alternate Business Names
Denver Mattress Co. Furniture Row
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.