BBB Business Review

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This business is not BBB accredited.

Interstate Subscription Service

Phone: (210) 444-9047 Fax: (210) 444-9017 2810 Thousand Oaks # 289, San Antonio, TX 78232 http://www.intersubserv.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Interstate Subscription Service include:

  • 80 complaint(s) filed against business

Factors that raised the rating for Interstate Subscription Service include:

  • Length of time business has been operating
  • Response to 80 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

80 complaints closed with BBB in last 3 years | 34 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 62
Billing/Collection Issues 6
Delivery Issues 5
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 80

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Interstate Subscription Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: April 01, 1998 Business started: 01/20/1998 Business started locally: 01/20/1998 Business incorporated 01/20/1998 in TX
Type of Entity

Corporation

Business Management
Cindy Tamayo, Office Manager
Contact Information
Principal: Cindy Tamayo, Office Manager
Business Category

Magazines - Subscription Agents Magazine Sales

Alternate Business Names
Interstate Subscription Services, Inc.

Customer Review Rating plus BBB Rating Summary

Interstate Subscription Service has received 3.26 out of 5 stars based on 2 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.