This Business is not BBB accredited
Urgent Lock & Key, LLC
Phone: (512) 814-5625 200 Skyloop Dr, Austin, TX 78745
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On 3/27/2014 the business's accreditation from BBB was revoked.
The revocation was due to violation of BBB Accreditation Standards:
1B. Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB.
1E. In its relationship with BBB:
- meet all applicable standards within this Code of Business Practices
- cooperate with BBB's activities and efforts to promote voluntary self-regulation within the business' industry
- honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process
- complete the required application and pay all monetary obligations to BBB in a timely manner
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Urgent Lock & Key, LLC include:
- Length of time business has been operating
- Failure to have a required competency license.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
Phone Number: (512) 424-2000
On 4/15/2014 BBB confirmed that the license from Texas Department of Public Safety expired.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Chris Kiningham, Owner
Locks & Locksmiths Locksmiths Equipment & Supplies
Refund and Exchange Policy90 day written guaruntee.
Since 2008 we have placed the complete satisfaction of our clients as our number one priority in everything we do. Our pledge is to provide you with competitive rates and fast response times. We offer replacement car keys, ignition repair, car lockouts, residential rekeys, and house lockouts.
THIS LOCATION IS NOT BBB ACCREDITED
200 Skyloop Dr
Austin, TX 78745 (512) 814-5625 Directions
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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