BBB Accredited Business since
Phone: (888) 296-4290 Fax: (512) 402-9406 View Additional Phone Numbers 810 Hesters Crossing Rd Ste 235, Round Rock, TX 78681
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This company provides services in biweekly loan payment accelerators for the auto industry. They assist customers in the acceleration of their loan payoff through biweekly half payment debits. The half debits, which occur every two weeks, allow customers to make an extra principal payment each year starting usually in the second year of the loan.
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A BBB Accredited Business since
BBB has determined that Smartnote meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Smartnote include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 10 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Partnership (LLP)
Business ManagementMs. Kimberly Saul, Office Manager Holly Radosta, CS Mgr
Products & Services
Smartnote offers the following product(s): SmartNote
Method(s) of PaymentACH
Alternate Business NamesThe Smart Group, L.P.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview