BBB Business Review

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This business is not BBB accredited.

Biker Wallets

Additional Locations

Phone: (877) 480-5634 ---, Round Rock, TX 78681 http://www.biker-wallets.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Biker Wallets include:

  • 11 complaint(s) filed against business
  • Failure to respond to 3 complaint(s) filed against business
  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 11

Additional Complaint Information

Based on BBB files, Biker Wallets has a pattern of disputes alleging non-delivery of items. Complainants allege they wallets with Biker Wallets receiving payment prior to shipment of product. Complainants further allege after paying for wallets, they had limited to no communication from the company. Complainants also allege Biker Wallets has not responded to inquiries regarding estimated dates of delivery or requested refunds.

For more details regarding disputes received by BBB, please visit the complaints tab of this business's BBB Business Review.

Customer Reviews Summary Read customer reviews

1 Customer Review on Biker Wallets
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 22, 2013 Business started: 06/01/2009 in TX Business started locally: 06/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Daugherty, Owner
Contact Information
Principal: Mr. Michael Daugherty, Owner
Business Category

Leather Goods - Dealers


Customer Review Rating plus BBB Rating Summary

Biker Wallets has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.