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BBB Business Review

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BBB Accredited Business since

Austin Lawn Service

Phone: (512) 410-1418 9600 Escarpment Blvd Ste 745-102, Austin, TX 78749

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Basic Lawn Care - No Contracts - Weekly, BiWeekly, Monthly, On-Demand
Easy Credit Card Online Payments.  Commercial and Residential
Xeriscape, Lawn Design, Hardscape

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Austin Lawn Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Austin Lawn Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austin Lawn Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 23, 2013 Business started: 09/29/2010 in TX Business started locally: 09/29/2010 Business incorporated 09/29/2010 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Avonne Rutowski, Owner Mr. Paul Rutowski, Owner
Contact Information
Principal: Mrs. Avonne Rutowski, Owner
Business Category

Lawn Maintenance Hardscapes Water Conservation Landscape Lighting Landscaping Equipment & Supplies Lawn & Tree Care Lawn Installation Service Landscape Contractors Landscape Maintenance Landscape Contractors - Commercial Landscape Designers

Products & Services

Austin Lawn Service sells the following brand(s): Basic Lawn Care, Xeriscaping

Alternate Business Names
Keeping Employees Empowered and Productive, LLC
Industry Tips
Advice on choosing a lawn care company Landscaping tips Tips for hiring a contractor

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.