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BBB Business Review

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BBB Accredited Business since

Exterior Landscaping Services

Phone: (512) 251-9273 Fax: (512) 326-1557 View Additional Phone Numbers 500 E Stassney Ln, Austin, TX 78745

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers retaining wall construction, paving for natural and flagstone patios and walkways, irrigation/lawn sprinkler repair, storm damage cleanup from wind and ice, construction of outdoor kitchens and living spaces, installation of low voltage outdoor lighting and accent lighting, as well as tree removal services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Exterior Landscaping Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Exterior Landscaping Services
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 09, 1998 Business started: 10/09/1998 Business started locally: 10/09/1998
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Commission on Environmental Quality
12100 Park 35 Circle, Austin TX 78711
Phone Number: (512) 239-1000

Type of Entity

Sole Proprietorship

Business Management
Mr. William E Burrell, Owner
Contact Information
Principal: Mr. William E Burrell, Owner
Business Category

Landscape Contractors Landscape Designers Tree Service Tree Service - Pruning Mason Contractors Patio & Deck Builders Hardscapes Exterior Structures - Gazebos, Arbors, Pergolas Concrete Blocks & Shapes Fence Contractors Fence Staining Fountains - Garden, Display Water Gardens Fountains & Ponds Nurseries - Plants, Trees Lawn & Garden Sprinkler Systems Landscape Lighting Underground Sprinkler Lawn Sprinkler Parts Irrigation Consultants Lighting Plants Irrigation Systems & Equipment Lighting Systems & Equipment Fence - Sales, Service & Contractors Stump Removal & Grinding Contractors - Retaining Wall Chain Link Fence Sales, Service & Contractors

Industry Tips
Advice on choosing a lawn care company Landscaping tips Lawn Care and Lawn Care Services Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Exterior Landscaping Services has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.