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BBB Business Review

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BBB Accredited Business since

Viridian Gold

Phone: (800) 757-6027 ----, Austin, TX 78750

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Viridian Gold meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Viridian Gold include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Viridian Gold
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 02, 2006 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 07/25/1997 in TX
Type of Entity


Business Management
Mr. Bill Long, President
Contact Information
Principal: Mr. Bill Long, President
Business Category

Jewelers - Retail Religious Goods Jewelry Engravers Gift Shops

Products & Services

Viridian Gold offers the following product(s): birthstone charms, birthstone jewelry, birthstone pendants, birthstone rings, christian wedding rings, claddaugh rings, cross and diamond wedding rings, cross lapel pins, cross necklaces, cross pendants, cross rings, crucifix necklaces, crucifix pendants, diamond wedding rings, flag lapel pins, gemstone rings, gold bracelets, gold rosary rings, hinged hoop earrings, hoop earrings, huggie earrings, military pendants, mother and child jewelry, pendant chains, platinum earring, religious rings, religious wedding rings, rosary rings, saints medals, silver rosary rings, silver wedding rings, wedding ring sets

Method(s) of Payment
Visa, MasterCard, American Express, Discover, PayPal
Refund and Exchange Policy
Viridian Gold offers 30 day returns for non-custom and non-modified items.  They state they will refund the purchase price less 3% restocking charge and actual shipping cost. Please see the business' website ( for details.
Alternate Business Names
Swiftstream Corporation
Additional Information

This company sells gold, silver and platinum jewelry, with a 5-Star customer service rating. They have religious and symbolic jewelry, religious wedding rings, hoop earrings, memorial pendants, pendant chains and necklaces, custom and stock birthstone jewelry, lapel pins and brooches, engraving and custom ring sizing. They provide free shipping within the USA and international shipping is available. 


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.