BBB Business Review
BBB Accredited Business since
Phone: (512) 467-7170 Fax: (512) 485-2035 500 N Capital Of Texas Hwy Bldg 5, Austin, TX 78746 View Additional Web Addresses
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This company offers internet retail of appliances and related products.
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A BBB Accredited Business since
BBB has determined that Living Direct, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Living Direct, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 101 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||61|
|Total Closed Complaints||101|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Rick Lundbom, CEO Mr. Rudy Cantu, Customer Care
Internet Shopping Appliances - Major - Dealers Appliances - Small - Dealers Importers
Alternate Business NamesCompactAppliance.com HotWaterSource.com IceMakerDirect.com Kegerator.com Living Direct LivingDirect.com OpenBoxDirect.com PortableAirShop.com Richlund Ventures SimplyDehumidifier.com WasherDryerCombo.com WineCoolerDirect.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview