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BBB Accredited Business since

DoubleHorn Communications

Phone: (512) 637-5200 Fax: (512) 637-5201 View Additional Phone Numbers 1601 Rio Grande St Ste 500, Austin, TX 78701

BBB Business Reviews may not be reproduced for sales or promotional purposes.


DoubleHorn Communications is a Cloud Service Broker.  We provide Secure and Compliant Cloud Solutions  to include Cloud IT, Digital Evidence Management, Security and Compliance,Backup and DR, Communication and Collaboration provided to Government, Enterprise and Education.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that DoubleHorn Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DoubleHorn Communications
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 02, 2007 Business started: 01/01/2005 in TX Business started locally: 01/01/2005 Business incorporated 01/24/2005 in TX
Type of Entity


Business Management
Ms. Sonya Gonzalez , Financial Controller Mr. Harish Munagala, Marketing Technology Manager Mr. Tab Schadt, Member
Contact Information
Principal: Ms. Sonya Gonzalez , Financial Controller
Business Category

Information Processing & Retrieval Equipment & Systems Radiotelephone Communication - Equipment & Systems Communication Consultants Internet Access Provider Internet-Based Telephone Service

Method(s) of Payment
Doublehorn accepts payments via credit card, ACH or check.
Alternate Business Names
DoubleHorn Communications, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.