BBB Business Review

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This business is not BBB accredited.

Hoover's Inc

Phone: (512) 374-4500 View Additional Phone Numbers 5800 Airport Blvd, Austin, TX 78752 http://www.hoovers.com


Click for BBB Rating on Hoover's Inc

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Hoover's Inc. BBB Serving New Jersey has the full report as that BBB handles all complaints for Hoover's Inc.


Additional Information

BBB file opened: November 19, 1998 Business started: 11/19/1998 in TX Business started locally: 11/19/1998 Business incorporated 03/01/1990 in DE
Type of Entity

Corporation

Business Management
Mr. Duane Deitrich, Global Customer Service Leader Ms. Kim Johnson - Pyneki
Contact Information
Principal: Mr. Duane Deitrich, Global Customer Service Leader
Business Category

Information Bureaus Internet Services Mailing Lists Marketing Consultants Financing Consultants

Alternate Business Names
Hoover's a Dun & Bradstreet Company
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.