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BBB Business Review

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BBB Accredited Business since

Metal Specialties, Inc.

Additional Locations

Phone: (432) 332-8762 Fax: (432) 332-7913 View Additional Phone Numbers 3345 Kermit Hwy, Odessa, TX 79764

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We offer custom sheet metal fabrication specializing in stainless, aluminum and steel construction done with 2 Laser machines for precise cutting.  Also, in shop welding of stainless, aluminum and steel.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Metal Specialties, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Metal Specialties, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Metal Specialties, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 26, 2010 Business started: 06/01/1959 in TX Business started locally: 06/01/1959 Business incorporated 11/13/2008 in TX
Type of Entity


Business Management
Mr. Bill Roberson, President Ms. Betsy Rhodes, Treasury
Contact Information
Principal: Mr. Bill Roberson, President
Business Category

Industrial Manufacturers Metal Fabricators Oilfield Service Tanks - Metal Oilfield Supplies

Method(s) of Payment
Net 30 terms on approval of credit.  Visa, MasterCard, Discover and American Express cards are accepted.  Company and personal checks along with cash.
Additional Information

8:00am - 12:00pm, 1:00pm - 5:00pm Monday - Friday

Additional Information

Custom metal fabrication. Stainless steel, aluminum and steel construction. NC and laser cutting capabilities. Specializing in all types of industrial custom fabrication. Established 1959. Enclosures, guards, wire ways, tanks, brackets, cone and basket strainers, cones, elbows, exhaust duct, skids, transitions, tanks, louvers, switch racks, dog houses, custom laser cut fonts and other custom fabrication.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.