This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Seton Family of Hospitals include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Seton Family of Hospitals include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||33|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
Phone Number: 888-963-7111
Type of Entity
Business ManagementMr. Adrian De La Cruz, Customer Service Manager Dr. Boyd Billing Department Mr. Charles Durant Jr., VP/Chief Operating Officer Mary Faria, Vice President / Chief Operating Officer Mr. Jesus Garza, President and Interim CEO Ms. Edith Getchell, Senior Patient Representative Amanda Hall-Prosise, Revenue cycle supervisor in customer service Ms. Shirley Martin, Financial Management & Marketing Laura Robertson, Senior Patient Representative Teri Rodriguez Rodriguez, Manager Ms. Charlotte Thrasher, VP/COO Carla Wade, Senior Patient Representative
Hospitals Physicians & Surgeons - Medical-M.D. Rehabilitation Services Hospital & Medical Equipment & Supplies Medical Equipment & Supplies
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview