BBB Business Review

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This business is not BBB accredited.

Durable Medical Equipment Inc

Phone: (512) 454-8663 Fax: (512) 454-8665 3900 Medical Pkwy, Austin, TX 78756

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We specialize in assisting consumers with home based medical equipment and medical supplies including sales and long term rentals. We have: Bath Seats, Bath Rails, Hospital Beds, Walkers Wheeled w/ Seats, Wheelchairs, Scooters, Lift chairs, Manual and Automatic Blood Pressure Equipment. We also carry soft goods including Knee Braces, Wrist Braces, Lumbar Supports, Cervical, Back cushions, and Incontinence Products. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Durable Medical Equipment Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Durable Medical Equipment Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 29, 1998 Business started: 02/27/1969 Business started locally: 02/27/1969 Business incorporated 02/27/1969 in TX
Type of Entity


Business Management
Mr. Brent Bradshaw
Contact Information
Principal: Mr. Brent Bradshaw
Business Category

Hospital & Medical Equipment & Supplies Medical Equipment & Supplies

Products & Services

Durable Medical Equipment Inc sells the following brand(s): Multi Brand

Durable Medical Equipment Inc offers the following product(s): Bath Safety, Bed Safety, Blood Pressure Equipment, Canes, Crutches, Incontinence Products, Knee Walkers, Patient Apparel, Rental Equipment, Support Cushions, Support Hose, Supports Braces, Walkers, Walkers With Seats, Wheelchairs

Method(s) of Payment
Visa, MasterCard, Discover, Check, and Cash

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.