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Durable Medical Equipment Inc

Phone: (512) 454-8663 Fax: (512) 454-8665 3900 Medical Pkwy, Austin, TX 78756

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We are an Austin Family Owned & Operated Business for 43 years
Specializing in Assisting Austinites' with Home Based Medical
Equip. and medical supplies. Sales and Rentals(Long & Short Term)
We have:
Bath Seats ,Bath Rails,Hospital Beds, Walkers Wheeled W/Seats ,Wheelchairs, Scooters, Lift chairs, Manual and Automatic Blood Pressure Equipment, Soft Goods Knee Braces, Wrist Braces, Lumbar Supports, Cervical ,Back cushions, Incontinence Products Disposable and reusable. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Durable Medical Equipment Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Durable Medical Equipment Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 29, 1998 Business started: 02/27/1969 Business started locally: 02/27/1969 Business incorporated: 02/27/1969 in TX
Type of Entity


Business Management
Mr. Brent Bradshaw
Contact Information
Principal: Mr. Brent Bradshaw
Business Category

Hospital & Medical Equipment & Supplies Medical Equipment & Supplies

Products & Services

Durable Medical Equipment Inc sells the following brand(s): Multi Brand

Durable Medical Equipment Inc offers the following product(s): Bath Safety, Bed Safety, Blood Pressure Equipment, Canes, Crutches, Incontinence Products, Knee Walkers, Patient Apparel, Rental Equipment, Support Cushions, Support Hose, Supports Braces, Walkers, Walkers With Seats, Wheelchairs

Method(s) of Payment
Visa, MasterCard, Discover, Check, and Cash
Refund and Exchange Policy
Full refund if  items is returned within 7 Days from date of purchase with receipt and original packaging.  Some items are not returnable . Example : Incontinence supplies and braces.  Please ask a sales associate about the specific return policy on the item purchased. 

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Types of Complaints Handled by BBB

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