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BBB Business Review

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BBB Accredited Business since

Texas Home Therapy of Austin, LLC

Phone: (512) 637-1550 Fax: (512) 637-1551 8716 N Mopac Expy Ste 230, Austin, TX 78759 http://www.hometherapy.biz


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers medical and support services in the home of seniors and older adults with a focus on speech, occupational and physical therapy. Nursing, home health aides, social work and dietary services are also provided.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Texas Home Therapy of Austin, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Texas Home Therapy of Austin, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Texas Home Therapy of Austin, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 2009 Business started: 01/01/2005 in DE Business started locally: 01/01/2005 Business incorporated 08/16/2006 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Aging & Disability
701 W 51st St, Austin TX 78751
http://www.dads.state.tx.us
Phone Number: (800) 458-9858
mail@dads.state.tx.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Amy Potter, President
Contact Information
Principal: Ms. Amy Potter, President
Business Category

Home Health Services Rehabilitation Services

Products & Services

Texas Home Therapy of Austin, LLC sells the following brand(s): NA

Texas Home Therapy of Austin, LLC offers the following product(s): NA

Method(s) of Payment
Paid by third parties. Also accept private pay in cash, check or credit card.
Alternate Business Names
Home Therapy Specialists, Inc.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.