Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Dale Johnson Systems Inc

Phone: (512) 329-0034 View Additional Phone Numbers 3801 N Capital of Texas Hwy Ste J100, West Lake Hills, TX 78746

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company sells, installs, and maintains high fidelity sound systems such as McIntosh, Mark Levinson, and JBL.    They have leasing programs available for both commercial and residential.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dale Johnson Systems Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dale Johnson Systems Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 04, 2003 Business started: 08/31/2002 in TX Business started locally: 08/31/2002 Business incorporated 10/06/2000 in TX
Type of Entity


Business Management
Mr. Dale A. Johnson, President Ms. Julia Kelley Johnson, Director
Contact Information
Principal: Mr. Dale A. Johnson, President
Principal: Ms. Julia Kelley Johnson, Director
Business Category

Home Electronics Home Automation Audio-Visual Equipment - Dealers Home Theater Sound Systems & Equipment

Products & Services

Dale Johnson Systems Inc sells the following brand(s): AudioQuest, AudioQuest, bel canto, bel canto, BiAmp, BiAmp, Crestron, Crestron, Da-Lite, Da-Lite, EgglestonWorks, EgglestonWorks, James Loudspeakers, James Loudspeakers, JBL, JBL, LG, LG, Mark Levinson, Mark Levinson, McIntosh Laboratories, McIntosh Laboratories, Parasound, Parasound, Phase Technology, Phase Technology, Planar Systems, Planar Systems, ProJect Turntables, ProJect Turntables, REL Acoustics, REL Acoustics, Revel, Revel, Rockustics, Rockustics, Runco International, Runco International, Samsung, Samsung, Sharp, Sharp, Sonos, Sonos, Sonus Faber, Sonus Faber, Transparent Audio, Transparent Audio, Wisdom Audio, Wisdom Audio, Yamaha

Dale Johnson Systems Inc offers the following product(s): Amplifiers, Automation and control systems, BluRay players, Keypads and touchpads, Lighting, Projectors and screens, Shades, Speakers, Televisions, Touchscreens, Turntables, Video walls


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.