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BBB Business Review

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BBB Accredited Business since

Armadillo Homes

Phone: (210) 662-0066 Fax: (210) 798-5089 View Additional Phone Numbers 3602 Paesanos Pkwy Ste 200, Shavano Park, TX 78231

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers construction of single family residential homes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Armadillo Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Armadillo Homes include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 9
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Armadillo Homes
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2002 Business started: 04/01/1975 in TX Business started locally: 04/01/1975 Business incorporated 02/20/2002 in TX
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Mr. Jeff Czar, Chief Operating Officer Mr. Victor Mendoza, Marketing Mr. Brian Nanney, Construction Manager Mr. Don Varner, Controller
Contact Information
Principal: Mr. Jeff Czar, Chief Operating Officer
Customer Contact: Mr. Brian Nanney, Construction Manager
Business Category

Home Builders

Alternate Business Names
Armadillo Construction Co, Ltd
Industry Tips
Tips for hiring a contractor

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.