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Find a Location

American Air Conditioning & Heating Co. has 1 locations, listed below.

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    Business ProfileforAmerican Air Conditioning & Heating Co.

    Heating and Air Conditioning

    Current Alerts For This Business

    Advertising Review:

    On January 17, 2022, BBB contacted American Air Conditioning & Heating Co. regarding advertised testimonials on their website http://www.americanairconditioningsa.com/ and http://www.americanairconditioningsa.com/testimonials.

    BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser. If a consumer’s experience represented in an advertisement is not the typical experience of those using the product or service unless the advertisement clearly and conspicuously discloses what the expected results will be.

    BBB requested American Air Conditioning & Heating Co. to substantiate the typical result from customers’ testimonials or clearly and conspicuously disclose the result a typical customer can expect.  

    As of February 17, 2022, American Air Conditioning & Heating Co. failed to respond to BBB's request.

    At-a-glance

    Customer Reviews

    2.46/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    mitsubishi

    Business Details

    Location of This Business
    12820 S Zarzamora St Lot 1, San Antonio, TX 78224-3096
    BBB File Opened:
    5/21/2012
    Years in Business:
    13
    Business Started:
    7/16/2010
    Business Started Locally:
    7/16/2010
    Business Incorporated:
    4/8/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Molina Ventures, LLC
    Business Management
    • Mr. Jeffrey G. Molina Sr., Managing Member
    Contact Information

    Principal

    • Mr. Jeffrey G. Molina Sr., Managing Member

    Customer Contact

    • Mr. Jeffrey G. Molina Sr., Managing Member
    Additional Contact Information

    Fax Numbers

    • (210) 928-2666
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    American Air Conditioning & Heating Co. installed a new AC unit in August 2022 for about $11,000. Since that time the humidity in our home went up to 60%-75% and we constantly receive a "Cooling Problem" notification from our thermostat. American Air Conditioning & Heating Co. has been to our home a total of 9 times and even installed a dehumidifier. However, American Air Conditioning & Heating Co. has not resolved the issue. In fact, the last time one of the American Air Conditioning & Heating Co. AC technicians came to our home he said he had fixed the problem, but all he really did was lock the temperature setting to a specific range and then turned up the humidity notification from 55% to 65%. I have made efforts to contact American Air Conditioning & Heating Co., however they have not gotten back to me.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carlos D

    4 stars

    01/30/2024

    The first group of ****s were here at my home on 1/18/2024 for a long time and couldn't find the problem so they called for there Sr. **** to follow up to see if he could find the problem. On 1/19/2024 the Sr. **** **** came by and in about 10 minutes he found the problem it was the ************ and the control board where out. The blower motor had to be order and on 1/29/2024 Tech ***** came by with the parts and installed the blower motor and the control board, he also found that the Transformer was faulty replaced. ***** was very professional on what he was doing and he checked both heating and cooling modes. System is back to normal operation. American Home Shield stay in contact with through the hold process.

    American Air Conditioning & Heating Co. Response

    02/01/2024

    thank you for your review, we are always pleased to hear a happy customer. We strive to give the best service possible to all our customers, and complete repairs in a timely manner. It is our goal to meet or exceed our customers standards, happy we could be of service to you.

    Local BBB

    BBB serving the Heart of Texas

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