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BBB Business Review

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BBB Accredited Business since

American Air Conditioning and Heating Company

Phone: (210) 928-2665 Fax: (210) 928-2666 203 Gillette Blvd, San Antonio, TX 78221 http://www.americanairconditioningsa.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

hvac sales service and repaires


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Air Conditioning and Heating Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Air Conditioning and Heating Company include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

5 Customer Reviews on American Air Conditioning and Heating Company
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: May 21, 2012 Business started: 07/16/2010 in TX Business started locally: 07/16/2010 Business incorporated 04/08/2013 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeffrey G Molina Sr., President
Contact Information
Principal: Mr. Jeffrey G Molina Sr., President
Business Category

Heating & Air Conditioning Hydronic Heating Heating & Air Conditioning - Filters Heat Exchangers Air Quality Service Air Conditioning Equipment - Room Units Air Conditioning Repair Air Duct Cleaning Air Duct Systems Air Duct Repair Air Sealing Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Electric Heating Elements Heat Recovery Equipment & Systems Heating Equipment Air Curtains & Screens Heat Pumps Heating Contractors Heating & Cooling Demolition

Products & Services

American Air Conditioning and Heating Company sells the following brand(s): ruud/carrier

American Air Conditioning and Heating Company offers the following product(s): mitsubishi

Method(s) of Payment
cash, credit card, check, financing
Industry Tips
Air conditioning repair tips Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

American Air Conditioning and Heating Company has received 3.72 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.