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BBB Business Review

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BBB Accredited Business since

Hearing Aid Express, Inc.

Additional Locations

Phone: (512) 869-4777 Fax: (512) 869-1177 View Additional Phone Numbers 1102 S Austin Ave Ste 106, Georgetown, TX 78626 http://www.hearingaidexpress.com


Click for BBB Rating on Hearing Aid Express, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hearing Aid Express, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Hearing Aid Express, Inc.. BBB of North Central Texas has the full report as that BBB handles all complaints for Hearing Aid Express, Inc..


Additional Information

BBB file opened: November 03, 2003 Business started: 01/01/1991 Business started locally: 01/01/1991 Business incorporated 10/22/1999 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Health and Human Services Commission
1100 West 49th Street, Austin TX 78756
http://www.hhsc.state.tx.us/index.shtml
Phone Number: 512-424-6500

Type of Entity

Corporation

Business Management
Mr. Brad Brumback, CEO/President Mary Faris, CFO
Contact Information
Principal: Mr. Brad Brumback, CEO/President
Business Category

Hearing Aids & Assistive Devices Hearing Aids Parts & Repairing Audiologists

Alternate Business Names
Hearing Aid Express
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.