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          Find a Location

          The Healthy Back Institute has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • The Healthy Back Institute

              2407 S. Congress Ave Ste E 100 Austin, TX 78704

            • The Healthy Back Institute

              141 E Mercer St Ste E Dripping Springs, TX 78620-4385

            • The Healthy Back Institute

              333 Main Street Suite 201 Gaithersburg, MD 20878

            • The Healthy Back Institute

              431 Pine Street Suite 312 Burlington, VT 05401

            • The Healthy Back Institute

              328 Main Street Ste 300 Gaithersburg, MD 20878

            Business ProfileforThe Healthy Back Institute

            Health and Wellness
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.7/5stars

            Average of 40 Customer Reviews

            Customer Complaints

            56 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            The Healthy Back Institute has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Healthy Back Institute

                2407 S. Congress Ave Ste E 100 Austin, TX 78704

              • The Healthy Back Institute

                141 E Mercer St Ste E Dripping Springs, TX 78620-4385

              • The Healthy Back Institute

                333 Main Street Suite 201 Gaithersburg, MD 20878

              • The Healthy Back Institute

                431 Pine Street Suite 312 Burlington, VT 05401

              • The Healthy Back Institute

                328 Main Street Ste 300 Gaithersburg, MD 20878

              BBB File Opened:
              11/15/2013
              Years in Business:
              22
              Business Started:
              9/1/2001
              Business Started Locally:
              1/1/2014
              Business Incorporated:
              8/21/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • SW Management Group LLC
              Business Management
              • Mr. Jesse Cannone, Owner
              • Ms. Eva Klein, Customer Service Manager
              • Ms. Colleen Ullrich, Assistant
              • Ms. Heather Mogollon, COO
              Contact Information

              Principal

              • Mr. Jesse Cannone, Owner

              Customer Contact

              • Ms. Eva Klein, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (866) 843-4319
                Primary Fax

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/02/2024

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              You billed me without services
              Read More

              Customer Reviews

              40 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Collin D

              01/24/2024

              They advertised a free product and worded the offer in a confusing and very calculated way to make it sound good. Then the website goes through 7 to 10 screens that make an accidental click to charge your card very easy. It's absolutely predatory and nowhere near an act of good faith. I cancelled the automatic subscription but they won't refund the money for the bottle they chose to send until I send it back. This is as close to illegal as it can be so far as I can tell. Taking advantage of desperate people who have so little is one of the lowest, most offensive, unethical things I've ever seen. Absolutely a predatory scam.

              Local BBB

              BBB serving the Heart of Texas

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