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BBB Business Review

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BBB Accredited Business since

Manny Gammage's Texas Hatters Inc.

Phone: (512) 398-4287 Fax: (512) 398-9788 View Additional Phone Numbers 911 S Commerce St, Lockhart, TX 78644 http://www.texashatters.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Manny Gammage's Texas Hatters Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Manny Gammage's Texas Hatters Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Manny Gammage's Texas Hatters Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 1971 Business started: 01/01/1928 in TX Business started locally: 01/01/1928 Business under new ownership as of: 01/01/1996 Business incorporated 06/04/1996 in TX
Type of Entity

Corporation

Business Management
Ms. Joella Torres, Owner
Contact Information
Principal: Ms. Joella Torres, Owner
Business Category

Hats - Retail Hats - Clean & Renovate

Products & Services

Manny Gammage's Texas Hatters Inc. sells the following brand(s): Austin Accents (hatbands and accessories), Bigalli Hats, Hammer Plastics (hat cases for travel), Lone Star Hats, Magill Hats, Sun Body Hats, Texas Hatters, The Hat Jack (hat stretchers)

Manny Gammage's Texas Hatters Inc. offers the following product(s): Custom Made Hatbands, Custom Made Hats of Felt and Straw, factory hatbands, factory hats of felt and straw, hat cases for travel, hat stretchers, jewelry and other accessories

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.