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Find a Location

Weathershield Building Products Inc has 1 locations, listed below.

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    Business ProfileforWeathershield Building Products Inc

    Gutters
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/13/2009

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10207 Sommers Dr, San Antonio, TX 78217-3825
    BBB File Opened:
    3/1/1995
    Years in Business:
    37
    Business Started:
    5/16/1986
    Business Started Locally:
    5/16/1986
    Business Incorporated:
    11/12/1990
    Accredited Since:
    5/13/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • Handy Don Services
    Related Businesses
    Business Management
    • Ms. Debbie Duncan, Office Manager
    Contact Information

    Principal

    • Ms. Debbie Duncan, Office Manager

    Customer Contact

    • Ms. Debbie Duncan, Office Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On August 16, 2021, the Weathershield ************** installed gutters on 2 areas of our house, the front and back of our flat roof garage and the opposite end of the house patio/front porch area. The Flat Roof garage needed silicone caulking, (which I provided) between the face board and the gutter because of the gap created by the trim for the *** roofing. The Patio/Front Porch area was normal, meaning no special caulking.The reason for my complaint is because the "Patio/Front Porch area" gutters leak between the gutter and the face board. I have made several attempts to get the Weathershield company to come back and correct the leak. When I paid the **** in person I told the lady who processed my payment about the Leak and she made note of it and said someone would be out to my house. No one came to my house so, I called and spoke with Mr. ************************ the person who sold me the product, about said leak. He wanted to argue, saying that it was because of the gap on the ***. I informed him that it was "Not" the area of the Flat Roof where the Leak was happening. Again, no one came out to my house. Then I called the Weathershield Company and left a voice message about the Leak...No one responded. In the meantime, I even sent a video to Mr. *********************** showing the leak during a heavy rain.As a resolution, I would like to for the company to come back out to my house and do whatever is necessary to stop the gutters from leaking between the face board and the gutter in the "Patio/Front Porch Area".
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    Customer Reviews

    1 Customer Reviews

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    Start a Review

    Most Recent Customer Review

    Vero U

    5 stars

    05/24/2021

    Juan and his crew came out on a rainy day and repaired my gutters!! On a rainy day, nobody works on a Saturday and a rainy day!! Thanks Juan for doing an amazing job!!

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