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BBB Business Review

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BBB Accredited Business since

austiNuts Inc

Phone: (512) 323-6887 Fax: (512) 323-6889 View Additional Phone Numbers 2900 W Anderson Ln Ste B, Austin, TX 78757 http://www.austinuts.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers dry roasted nuts and gourmet products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that austiNuts Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for austiNuts Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on austiNuts Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 02, 2000 Business started: 04/27/1993 Business started locally: 04/27/1993 Business incorporated 04/27/1993 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Agriculture
1700 N Congress FL 11, Austin TX 78701
www.agr.state.tx.us
Phone Number: (800) 835-5832
spcb@spcbtx.org

Type of Entity

Corporation

Business Management
Ms. Cipora Ilai, President Raanan Ilai, Vice President
Contact Information
Principal: Ms. Cipora Ilai, President
Business Category

Gourmet Shops Nuts - Edible Product Sales - General Peanut Products Gourmet Corporate Gifts Gift Baskets & Parcels Gift Shops

Products & Services

austiNuts Inc sells the following brand(s): And much more!, Austin Slow Burn, austiNuts (Our brand), Carmies Kitchen, Double T Gourmet Foods, Jelly Belly Beans, Limited Edition, M&M , Madelaine, Marich Confectionary Company, McStevens, Plentiful Pantry, Southwest Speciality Foods , Suckle Busters, Taste of the Southwest, Truly Texas

austiNuts Inc offers the following product(s): Buffers, Candy, Chocolate, Gluten Free, Jellies , Nuts, Pastas, Salsas, Snack Mixes, Soups, Sugar free, Trail mixes

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.