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          Nature Sweet Tomatoes has 1 locations, listed below.

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            Business ProfileforNature Sweet Tomatoes

            Fruit Shippers
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/14/2013

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            3/4/2011
            Years in Business:
            28
            Business Started:
            1/31/1996
            Business Started Locally:
            1/31/1996
            Accredited Since:
            5/14/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • NatureSweet Ltd
            • Diversified Produce
            Business Management
            • Mr. Bryant Ambelang, CEO/President
            • Ms. Kimberly Cain, Accounts Payable Staff
            Contact Information

            Principal

            • Mr. Bryant Ambelang, CEO/President
            • Ms. Kimberly Cain, Accounts Payable Staff

            Customer Contact

            • Ms. Kimberly Cain, Accounts Payable Staff

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/18/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Resolved
            I already submitted a scam report, so I'm not sure if you can just access that? I got an email saying to submit it here instead, but it didn't include a copy of my in-depth report, so I guess I just try to recreate it.Nature Sweet offered a generous full rebate last fall, which I submitted for early in the rebate period. When I didn't hear anything back, I reached out after about 6 months of waiting and they asked me for the receipts again but wouldn't say whether they'd received my submission, whether they were honoring the rebate, or to give any acknowledgement that the rebate existed. They sent me a coupon and when I followed up asking why I got a coupon instead of a response about the rebate, they stopped responding to me altogether. It's only $20 of missing rebate, but this kind of behavior makes me feel like the rebate offer was a scam to get more people to buy the products and then just ignore questions about when/how we would get our rebates. I've done a lot of mail-in rebates but never had this kind of strange evasive response to following up.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Leslie C

            5 stars

            08/06/2022

            I love the fresh delicious tomatoes. I bought them at Aldi's. I noticed when I opened them, that the label on top had a picture on the back. I thought the young man in the picture looked so kind, and then it said he was the packer! so of course I had to get my phone camera out and "open" it up and I loved meeting *****! I Didn't request to speak with anyone by filling out the rest of it because I wanted to check on BBB site to see if it was legitimate. this is going to make our salads much more special. I will always look for this brand. I hope everyone one working hard there knows we love your product.

            Local BBB

            BBB serving the Heart of Texas

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