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BBB Accredited Business since

P&H Equipment LLC

Phone: (512) 990-2494 Fax: (512) 990-2662 16721 Central Commerce Dr.  , Round Rock, TX 78664 http://www.phequipment.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Forklift truck sales, rental, parts and service. New and reconditioned equipment.Propane, diesel, and battery powered units. Planned maintenance and emergency repair service. Operator safety training. Warehouse storage products, pallet racks, shelving, carts, dock equipment. Powered and manual pallet jacks. Warehouse design and implementation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that P&H Equipment LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for P&H Equipment LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on P&H Equipment LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 27, 2004 Business started: 04/01/1992 in TX Business started locally: 01/01/1991 Business incorporated 04/22/1992 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Peter J. Eisele Jr., Managing Member
Contact Information
Principal: Mr. Peter J. Eisele Jr., Managing Member
Business Category

Forklift Repair & Maintenance

Products & Services

P&H Equipment LLC sells the following brand(s): Big Joe Lift Trucks, Mexalux Pallet Racks, Tailift Lift Trucks

P&H Equipment LLC offers the following product(s): New & Used Forklift Trucks , Warehouse material handling equipment

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment

Cash, check, bank wire transfer, American Express, Visa, Master Card.

Refund and Exchange Policy

Complete satisfaction with all products and services guaranteed. Limited six month parts and labor warranty on all used equipment. Thirty day parts and labor warranty on all service and repairs. Special orders are non refundable. Returned parts subject to a ten percent restocking fee.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.