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BBB Business Review

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BBB Accredited Business since

Georgetown Fence and Deck, LLC

Phone: (512) 948-7539 Fax: (512) 864-7931 3700 Williams Dr, Georgetown, TX 78628

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a full service fence, deck and masonry company.  They also offer design services for factory and custom work including building custom gates.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Georgetown Fence and Deck, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Georgetown Fence and Deck, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Georgetown Fence and Deck, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: August 10, 2012 Business started: 11/08/2011 in TX Business started locally: 11/08/2011 Business incorporated 01/03/2012 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Cheryl Clark, Owner Mr. Kevin Clark, Owner
Contact Information
Principal: Ms. Cheryl Clark, Owner
Business Category

Fence - Sales, Service & Contractors Outdoor Kitchens Mason Contractors Patio & Deck Builders Patio, Porch & Deck Enclosures Patio Cover Fence Contractors Fence Posts & Fittings

Products & Services

Georgetown Fence and Deck, LLC sells the following brand(s): Alumawood, Ameristar, CaliBamboo, Fiberon, FlexFence, TimberTech, Trex

Georgetown Fence and Deck, LLC offers the following product(s): FlexFence

Method(s) of Payment
Cash, checks and all major credit cards.  We also provide financing (see website for link)
Service Area
This company serves Williamson and Travis Counties.
Additional Information

Georgetown Fence and Deck is a family owned and operated company servicing Williamson and Travis counties. We do custom & standard work for residential well as commercial. We are fully insured. Wood Privacy, Chain Link, Ornamental Steel (Wrought Iron), Ranch & Field Fencing, Decks, Patios, Pergolas,Sheds, Barns, Pole Barns, Outdoor Kitchens, Firepits, Fireplaces,Screened Porches, Garages, Garage Apartments and the list goes on.

Industry Tips
Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Georgetown Fence and Deck, LLC has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.