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Antiquen Treasures

Phone: (210) 802-0155 Fax: (928) 223-4466 6338 N. New Braunfels Ave # 200, San Antonio, TX 78209 View Additional Email Addresses http://www.antiquen.com/

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Antiquen Treasures include:

  • 31 complaints filed against business
  • Failure to respond to 25 complaints filed against business
  • 1 complaint filed against business that was not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints


Customer Complaints Summary Read complaint details

31 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 24
Total Closed Complaints 31

Additional Complaint Information

Based on BBB files, this business has a pattern of disputes alleging issues with delivery of funds. Complainants state that they hire the business to sell estate articles. Complainants further state they contract the business for estate sales and once the sale is completed, the business does not remit payment for the articles sold. Complainants also state the business is unresponsive to inquiries regarding when payment will be remitted. Complainants are seeking payment for estate articles sold.  Business has not responded to BBB attempts to address complaint patterns concerns. 

Customer Reviews Summary Read customer reviews

1 Customer Review on Antiquen Treasures
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

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BBB file opened: September 13, 2010 Business started: 05/01/2009 Business started locally: 05/01/2009
Type of Entity

Sole Proprietorship

Business Management
Ms. Janet Craig Holland, Owner
Contact Information
Principal: Ms. Janet Craig Holland, Owner
Business Category

Estate Liquidators Garage Organizers Estate Planning & Management Estates - Appraisals, Sales & Auctions

Alternate Business Names
Clean Sweep Estate & Garage Sales
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