BBB Business Review
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BBB Accredited Business since
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Santanna Energy Services is an energy marketing company that serves over 100,000 commercial, industrial, institutional, small business and residential customers. Santanna Energy Services has delivered Premium Service and Competitive Prices. Santanna offers personalized expertise required to manage all of your electric and natural gas needs.
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A BBB Accredited Business since
BBB has determined that Santanna Energy Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Santanna Energy Services include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 72 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||24|
|Total Closed Complaints||72|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Tim Kolb, Operations Manager
Energy Service Companies Electric Companies Natural Gas Companies
Products & Services
Santanna Energy Services offers the following product(s): Electricity, Natural Gas