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BBB Accredited Business since

1st Choice Energy

Phone: (512) 345-0956 Fax: (512) 592-7935 12213 Waters Park Rd, Austin, TX 78759 http://www.1stchoiceenergy.com

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Description

1st Choice Energy is a full-service comprehensive energy improvement and home performance company, and recognized as one of the top energy auditing companies in Austin. After analyzing the energy efficiency needs of a customer and making recommendations for improved comfort and energy savings, our highly skilled employees perform the recommended upgrade work in a crisp, competent, and expert fashion. We are a participating contractor both in the City of Austin Home Performance with Energy Star program for single family homes and the Multifamily Energy Efficiency upgrade program. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 1st Choice Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for 1st Choice Energy include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 1st Choice Energy
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: April 13, 2010 Business started: 04/03/2009 in TX Business started locally: 04/03/2009 Business incorporated: 05/04/2011 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. David Malone, Owner
Contact Information
Principal: Mr. David Malone, Owner
Business Category

Energy Conservation Products & Services Air Conditioning Systems - Cleaning Energy Management & Conservation Consultant Heating Equipment & Systems Cleaning & Repair Heating Equipment Contractor - Insulation Weather Stripping Heating & Air Conditioning Air conditioning & Heating Contractors - Residential

Products & Services

1st Choice Energy sells the following brand(s): Trane AC systems

Method(s) of Payment
Check, Visa, MC
Refund and Exchange Policy
100% customer satisfaction is guaranteed
Industry Tips
Air conditioning repair tips Tips for hiring a contractor
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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