BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Pedernales Electric Cooperative include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Pedernales Electric Cooperative include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Donna Booth, Correspondence Supervisor
Products & Services
Pedernales Electric Cooperative sells the following brand(s): N/A
Pedernales Electric Cooperative offers the following product(s): N/A
Hours of Operation
|M||:||8:00 AM - 9:00 PM|
|T||:||8:00 AM - 9:00 PM|
|W||:||8:00 AM - 9:00 PM|
|Th||:||8:00 AM - 9:00 PM|
|F||:||8:00 AM - 9:00 PM|
|16 OFFICE LOCATIONS: M-F 8AM-5PM CALL CENTER HOURS @ 1-888-554-4732: M-F 8AM-9PM - AUTOMATED ANSWERING SYSTEM ACTIVATED AFTER HOURS & DURING HIGH CALL VOLUME. TOLL-FREE OUTAGE LINE IS 888-883-3379 WITH FEATURES TO REPORT ELECTRIC EMERGENCIES AND OUTAGES TO ON-CALL 24/7 RESPONDERS.|
Method(s) of PaymentCash, Check, Money Order, Credit Card (MasterCard & Visa)
Online, In Person, By Phone