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BBB Accredited Business since

Accountable Aging Care Management

Phone: (512) 342-9800 Fax: (512) 342-9813 8213A Shoal Creek Blvd Ste 104, Austin, TX 78757 View Additional Email Addresses http://www.accountableaging.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Consulting services to assist families knowing what their options are and then managing the process, which includes advocacy, monitoring, care coordination arranging transportation, going on doctor's visits, medication management, qualification for government benefits and bill paying.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Accountable Aging Care Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Accountable Aging Care Management include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Accountable Aging Care Management
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2004 Business started: 04/18/2002 in DE Business started locally: 04/18/2002 Business incorporated 04/01/2002 in DE
Type of Entity

Corporation

Business Management
Ms. Mary Koffend, President Mr. Mick Koffend, Director of Services
Contact Information
Principal: Ms. Mary Koffend, President
Business Category

Elderly/Senior Specialty Services Senior Care Information and Resources Senior Citizens Service Organization

Method(s) of Payment
Cash, checks, drafts from financial accounts and VISA and MasterCard credit cards
Alternate Business Names
Accountable Aging
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.