Business ProfileforBudget Blinds of North San Antonio

I purchased from this business in early July roller shades and insulation for my new build home. I have about 17 windows total cost was about $10k, quite higher than other companies, but we hoped this was justified in the business model and quality. We were wrong and have come to regret our choice to go with them. To initiate order, they required a 90% payment of the total order with the remaining bill due at install. We were told it would take approximately 3 weeks to get our blinds in, we are going on 3 months and they have failed to meet the contractual agreement we paid for. After a month, they came to install the blinds, only to realize there were issues with 3 of the 17 blinds, so they needed to be reordered. Instead of calling to discuss this with me, I received a text message basically saying, hey we have to reorder 3 of the blinds but final payment is due now. Really, how unprofessional is it to send that in a text and then to demand full payment. Again, basic math will tell you that the 3 missing blinds were about $1500 of the order. We were given no choice and threatened with breaching the contract so we paid. We were told the 3 blinds would be in, in about 2 weeks as a reorder is faster. Well about 3 weeks later they called to install the 3 blinds. Again, they came out and realized that only 1 of the 3 blinds was cut appropriately, and therefore they had to reorder 2 of the 3. They discussed this last with me on 1 sept and told me they would be expedited and shipped out on the 5th of September. We are are now going on 2 weeks beyond when they should have been shipped and I have not heard from this business. I call to get an order status and nobody will give me a status. I am told only the install team can provide a status. I call the install team and I get a voicemail, however my calls have never once been returned. I want the last 2 blinds I have paid for and have been waiting almost 3 months for installed immediately. Please assist.