BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Castle Dental include:
- Failure to respond to 11 complaints filed against business
- BBB does not have sufficient background information on this business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas State Board of Dental Examiners
333 Guadalupe St # 3-800, Austin TX 78701
Phone Number: (800) 821-3205
Business ManagementSally Morris, District Manager Renee Bonnet, Office Manager Renee Bonnet Mr. John Goodman Hanna Jones Mr. Steve Kays, Regional Operations Director Ally Martinez, Office Manager Mrs. Demetria Newton, Operations Manager Patricia Ochoa, Office Manager Mrs. Linda Powell, Office Manager
Dentists Dentist - Dental Surgery X-Ray Labs - Medical & Dental
Alternate Business NamesCastle Dental Center Castle Dental Centers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview