BBB Business Review

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This business is not BBB accredited.

About Face Med Spa & Wellness Center

Phone: (254) 781-8169 Fax: (254) 781-8244 201 E Central Texas Expy Ste 1260, Harker Heights, TX 76548 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on About Face Med Spa & Wellness Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 2013 Business started: 08/01/2011 in TX Business incorporated 04/28/2011 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Medical Board
333 Guadalupe, Tower 3 # 610, Austin TX 78710
Phone Number: (800) 248-4062

Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
Phone Number: 888-963-7111

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jeanine Lejawa, Office Manager Dr. Rob Lejawa, Managing Member
Contact Information
Principal: Ms. Jeanine Lejawa, Office Manager
Principal: Dr. Rob Lejawa, Managing Member
Business Category

Day Spas Laser Therapy Laser Cosmetic Services Lasers Hair Removal - Laser & Electrolysis Health & Wellness Nutritionists Physicians & Surgeons - Hormone Replacement Therapy

Alternate Business Names
About Face Med Spa & Wellness Center, LLC
Additional Information

Effective July 08, 2016, About Face Med Spa & Wellness Center owned and operated by About Face Med Spa & Wellness Center, LLC was purchased by About Face Anti-Aging Institute, LLC. About Face Anti-Aging Institute, LLC is now operating as About Face Anti-Aging Institute and oversees all company matters for services provided after July 08, 2016. For information on the current company, please refer to the following link:


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.