BBB Accredited Business sinceAdditional Locations
Phone: (512) 467-8080 8303 N Mopac Expy Ste A105, Austin, TX 78759
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A BBB Accredited Business since
BBB has determined that University Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for University Federal Credit Union include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 19 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
National Credit Union Administration
4807 Spicewood Springs Rd # 5100, Austin TX 78759
Phone Number: (512) 231-7900
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Lisa Sopchak, Executive Assistant Ms. Sheila Jo Wojcik PhD, SVP Communication & Corporate Affairs
Credit Unions Financing Mortgage Lender Financial Services Credit Cards & Plans
Alternate Business NamesUFCU UFCU Financial Services LLC
Industry TipsFinding a financial planner Mortgage Choices Risks with reverse mortgages
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview