BBB Accredited Business since
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We offer a wide range of services: Standard First Aid; First Aid - Responding to Emergencies; Community First Aid and Safety; Heartsaver CPR for non-medical personnel;Basic Life Support for Health Care Providers; AED Training and Pet CPR. Our BLAST (Babysitter Lessons and Safety Training), provides your youth with the training they need to secure summer employment. We recently added the Shaken Baby Syndrome/Sudden Infant Death Syndrome(SBS/SIDS) courses for our Day Care industry.
We will be offering 'low impact' exercise classes and basic nutrition classes in the near future.
Advance Cardiac Life Support (ACLS), and the Pediatric Advance Life Support
(PALS) courses target our multifaceted established medical communities.
new location on the northwest side of San Antonio near Lackland Air Force Base
and Seaworld, provides us with a strategic location.
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A BBB Accredited Business since
BBB has determined that Visions CPR, First Aid and EMT Training, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Visions CPR, First Aid and EMT Training, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Audrey M. Johnson, CEO Mr. Johnie Johnson, President Ms. Charvette Patrick, Instructor
CPR Training & Certification Consultants - Medical
Method(s) of PaymentVisa MasterCard Discover Card Cash Check
Refund and Exchange Policy
Course Cancellation Policy: All registrations are final. This company does not issue refunds. (See our Reschedule Policy). If you cancel or do not attend the class you have registered for, you will forfeit your entire course fee.
Course Reschedule Policy: All registrations are final. No refunds will be issued. You may reschedule your course by calling or emailing us at least 3 business days prior to your scheduled course date. There is no fee for rescheduling a course prior to 3 days from the start date. If you reschedule your course fewer than 3 business days prior to the course start date, you will be charged $25.00 per reschedule. The course must be rescheduled and attended within 30 days from the original start date. Up to two reschedule requests will be honored per course. Please email or call us if you need to re-schedule.
Course Late Arrival: If you are more than 10 minutes late, you will not be admitted into class and you must reschedule (reschedule fee applies).
Complaints: Complaints about services that are not related to an American Heart Association course can be submitted by phone, fax, e-mail or letter. Complaints about issues concerning American Heart Association courses, instructors, instructor candidates, regional faculty, training center faculty or training center coordinator may be submitted to the Training Center in writing and must contain the following information: the name and address of the person making the complaint (complainants may not remain anonymous); the name and address of the person and/or organization against which the complaint is made; a detailed written description of the dispute, complaint, or problem (who, what, when, where, and why); reference to the appropriate rule, standard, and/or guidelines related to the matter if known; and copies of all related correspondence, records and other documentation.