Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We offer a wide range of services: Standard First Aid; First Aid - Responding to Emergencies; Community First Aid and Safety; Heartsaver CPR for non-medical personnel;Basic Life Support for Health Care Providers; AED Training and Pet CPR. Our BLAST (Babysitter Lessons and Safety Training), provides your youth with the training they need to secure summer employment. We recently added the Shaken Baby Syndrome/Sudden Infant Death Syndrome(SBS/SIDS) courses for our Day Care industry.

 We will be offering 'low impact' exercise classes and basic nutrition classes in the near future.

Our
Advance Cardiac Life Support (ACLS), and the Pediatric Advance Life Support
(PALS) courses target our multifaceted established medical communities.

 


new location on the northwest side of San Antonio near Lackland Air Force Base
and Seaworld, provides us with a strategic location.

 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Visions CPR, First Aid and EMT Training, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Visions CPR, First Aid and EMT Training, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Visions CPR, First Aid and EMT Training, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 14, 2013 Business started: 12/19/2006 in TX Business started locally: 12/19/2006 Business incorporated 12/19/2006 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Audrey M. Johnson, CEO Mr. Johnie Johnson, President Ms. Charvette Patrick, Instructor
Contact Information
Principal: Ms. Audrey M. Johnson, CEO
Principal: Mr. Johnie Johnson, President
Customer Contact: Ms. Charvette Patrick, Instructor
Business Category

CPR Training & Certification Consultants - Medical

Method(s) of Payment
Visa    MasterCard    Discover Card   Cash    Check
Refund and Exchange Policy

Course Cancellation Policy:  All registrations are final. This company does not issue refunds. (See our Reschedule Policy).  If you cancel or do not attend the class you have registered for, you will forfeit your entire course fee.  

 Course Reschedule Policy:  All registrations are final. No refunds will be issued. You may reschedule your course by calling or emailing us at least 3 business days prior to your scheduled course date. There is no fee for rescheduling a course prior to 3 days from the start date.  If you reschedule your course fewer than 3 business days prior to the course start date, you will be charged $25.00 per reschedule. The course must be rescheduled and attended within 30 days from the original start date.  Up to two reschedule requests will be honored per course.  Please email or call us if you need to re-schedule.

 Course Late Arrival:  If you are more than 10 minutes late, you will not be admitted into class and you must reschedule (reschedule fee applies). 

Complaints:  Complaints about services that are not related to an American Heart Association course can be submitted by phone, fax, e-mail or letter.  Complaints about issues concerning American Heart Association courses, instructors, instructor candidates, regional faculty, training center faculty or training center coordinator may be submitted to the Training Center in writing and must contain the following information:  the name and address of the person making the complaint (complainants may not remain anonymous); the name and address of the person and/or organization against which the complaint is made; a detailed written description of the dispute, complaint, or problem (who, what, when, where, and why); reference to the appropriate rule, standard, and/or guidelines related to the matter if known; and copies of all related correspondence, records and other documentation.

Alternate Business Names
Visions CPR ad First Aid Training, LLC
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.