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Find a Location

Jung Tile & Granite has 1 locations, listed below.

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    Business ProfileforJung Tile & Granite

    Remodel Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/17/2009

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Residential and Commercial new construction installation of tile, granite and quartz countertops, hardwood flooring, carpet, and vinyl flooring.

    Products & Services

    tile, wood , vinyl, carpet, granite, natural stone , quartz, glass

    Business Details

    Location of This Business
    PO Box 3762 5208 Zac Lentz Parkway, Victoria, TX 77903-3762
    BBB File Opened:
    2/17/2009
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Business Incorporated:
    9/20/1990
    Accredited Since:
    2/17/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jung Tile Services, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Sherri Unger, Office Manager
    • Mr. Anthony Jung, President
    • Ms. Jamie Calaway, Residential Sales / Project Manager
    Contact Information

    Principal

    • Mr. Anthony Jung, President

    Customer Contact

    • Mr. Anthony Jung, President
    Additional Contact Information

    Fax Numbers

    • (361) 573-5101
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 8/19/21 I contacted ************************* at ************* and Granite and placed an order for flooring. The company was unable to provide the floor I wanted and suggested I order a vinyl flooring they had installed in numerous homes in the area. Cost for floor $11,525.00 deposit of $5762.50 was required. Vinyl Artisan collection item 3KW5512B ********************* From ***************** Company delivered on 10/14/21 and installed 10/19/21 We became ill from the strong smell of formaldehyde. 11/8/21 I contacted ***** and explained we were experiencing flu symptoms since the floor was installed and asked to to have the floor removed immediately. 11/09/21 *****, brought ************************ to our home, He is Territory Manager with ******************* company from ******* *****, their Distributor. Nov. 10th ***** brought ***************** with Efficiency Air ran quality test results VOC **** *********** was present and asked we open window and vent the house. The floor was removed Nov 11th VOC dropped to **** a week later- we chose another floor but the $17,000.00 cost was not acceptable and **** tile could not provide a product within our price range. The formaldehyde smell was so strong it made us ill so we installed a Pristine Air unit cost $1869.00 on the advise of BVS Services which helped us recover and gave us peace of mind, *********** refuses to return our deposit even though he has filed a claim with Con *******, Regional Claims Specialist for ***************** for the flooring. He claims since the floor was damaged when his staff and the installers he provided removed and made it unsalable. *********** has his floor, My deposit and has filed a claim to recover his funds. I want my deposit $5762.50 the cost of the Pristine Air refunded a total of $7631.50. I allowed *********** to bring his distributor to examine the flooring in my home, I allowed him to run test proving the air quality on the floor which was highly contaminated and a second test showing air quality improved after the floor was removed.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

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