BBB Business Review
BBB Accredited Business since
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The company operates multiple locations of Kent Kwik convenience stores and Kent & Avis Lubrication centers.
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A BBB Accredited Business since
BBB has determined that Avis Lube Fast Oil Change Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Avis Lube Fast Oil Change Centers include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. William B. Kent, President Mr. Heath Blair, Manager (401 East 4th) Mr. Craig Burelsmith, Manager (4201 North Grandview) Mr. Coney Elliot, VP Marketing Mr. Anita Gonzalez, Manager (523 West County Road) Mr. Danny Gonzalez, Manager (3738 Andrews Highway) Tim Holt, District Manager Ms. Barbara James, Corp. Secretary Julie Kent, Advertising Jerry Larned, Real Estate & Development Kourtney Lesley Mr. Jeff McClendon, Manager (4705 North Midkiff) Bennett Robb, Finance & Administration Mr. Wesley Robinson, Manager (5309 West Wadley) Mr. Brad White, Manager (1101 North Midkiff)