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BBB Business Review

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BBB Accredited Business since

Paradigm Contracting LLC

Phone: (512) 300-3636 Fax: (512) 692-2947 View Additional Phone Numbers 10719 Twilight Vista, Austin, TX 78736

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in commercial playground equipment installation, site preparation, safety surfacing installation and site restoration. Public and Private Elementary Schools, Municipalities / Recreational Facilities, Churches, Day Care Centers, Real Estate Developers, Local Parks, Home Owner / Condominium Associations
We also provide general construction service with procedures for managing the construction phase in a teamwork atmosphere.Our focus includes quality, on time schedule, safety and clear communications. Construction services include: New construction, Renovation, Demolition, Site Work, Closeout services, Recreation and Park facilities

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paradigm Contracting LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paradigm Contracting LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paradigm Contracting LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 14, 2012 Business started: 05/13/2008 in TX Business started locally: 05/13/2008 Business incorporated 05/13/2008 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Helen Bergold, Governing Person Ms. Jennifer Young, Office Manager
Contact Information
Principal: Ms. Helen Bergold, Governing Person
Customer Contact: Ms. Jennifer Young, Office Manager
Business Category

Contractors - General Demolition Contractors Playground Equipment Playgrounds Benches - Seating Contractor - Commercial Concrete Contractors

Method(s) of Payment
Cash/Checks and all major credit cards.
Industry Tips
Tips for hiring a contractor

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.