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BBB Accredited Business since

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Description

Mustang Compact Construction Equipment dealership
Construction Equipment Sales, Service, Parts, Rentals & Attachments

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Austin Power Equipment meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Austin Power Equipment include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austin Power Equipment
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: July 24, 2000 Business started: 10/12/1994 in TX Business started locally: 10/12/1994
Type of Entity

Sole Proprietorship

Business Management
Mr. Tom Dieter, Owner
Contact Information
Principal: Mr. Tom Dieter, Owner
Business Category

Contractors Equipment & Supplies - Dealers & Services Construction Equipment Sales / Services Forklift Repair & Maintenance Tractor Equipment & Parts

Products & Services

Austin Power Equipment sells the following brand(s): CE Attachments, Indeco Hydraulic Breakers, Jenny Air Compressors, Lowe Trenchers, Mustang Construction Equipment, Palladin Light & Heavy Construction Attachments, Premier Earth Augers and Heavy Duty Fork attachments, Trelleborg Premium Rubber Tracks, Virnig Manufacturing Buckets & Attachments

Austin Power Equipment offers the following product(s): Construction Equipment

Method(s) of Payment
All except American Express
Refund and Exchange Policy
Manufacturers warranty available
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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