This business is not BBB accredited.
Phone: (210) 736-4224 Fax: (210) 736-4334 125 Walsh St, San Antonio, TX 78212
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Specialty Contractors include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Specialty Contractors include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementRamiro Chavez, President Ms. Elizabeth Yetman, Vice President
Contractor - Decorative & Specialty Concrete Concrete Contractors Concrete - Restoration, Sealing & Cleaning Paving Contractors Coatings - Protective Concrete - Stamped & Decorative Janitor Service Asphalt Mixing Equipment Post-Construction Clean Up
Alternate Business NamesAll Ready Services Inc.
Industry TipsTips for hiring a contractor
THIS LOCATION IS NOT BBB ACCREDITED
125 Walsh St
San Antonio, TX 78212 Directions
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I had my stamped concrete patio attached to my home and installed in August of 2013 for approximately $4,000. Within two months after installation, the concrete began showing a large visible crack around the wall of the concrete patio. I contacted Mr. ****** and he came out to my home and observed the crack and stated it was probably the house settling and not to worry about it unless cracks began to form on top of the patio. Horizontal cracks continued to form within the next few months all around the wall of the patio. Approximately three weeks ago on June 5, 2014, I observed a large crack on top of the patio floor approximately 10 ft in length from one end to the other. I contacted Mr. ****** and he sent a supervisor named **** to look at the damage. **** asked me who had done the front end of the patio indicating as if something hadn't been done right. He then asked for a hammer and chiseled some of the front end and poked his finger in the concrete crack. **** stated the ground was shifting and was causing the cracks, although there are no cracks on my foundation. **** stated he could not tell me what would be done about the cracks but that Mr. ****** would call me that day or the next. I called Mr. ****** and text him several for approximately three days but he would not respond. I finally spoke to Mr. ****** and he stated he could fix the wall of the patio but it would be a slightly different color. He also stated he could not fix the crack on the patio floor and that he was told the crack was thin. It has now been approximately three weeks later and I have attempted to ask Mr. ****** to look at the damage because the crack on top of the patio floor is getting larger due to the recent rain. Mr. ****** does not return my phone calls and sometimes waits for a couple of days before he responds to my text messages. He continues to say he will not be able to come to my home due to going out of town every week. I understand cracks occur in concrete but this patio was not done correctly. I am currently having other concrete companies come to my house to gather my facts to pursue legal action if this is not resolved soon. All Ready Services provided me a written warranty that is still in effect.
Desired Settlement: I would like ALL the cracks repaired without the repairs being very visible and with another written guaranttee for the work done.