BBB Business Review
BBB Accredited Business since
Phone: (512) 302-6431 Fax: (866) 433-0601 4412 Spicewood Springs Rd Bldg 6, Austin, TX 78759
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This company offers marketing and contract fulfillment services to a network of financial institutions for refinancing automobiles; including Property/Casualty Insurance Sales.
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A BBB Accredited Business since
BBB has determined that RateGenius meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for RateGenius include:
- Length of time business has been operating
- Response to 15 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Insurance
333 Guadalupe St, Austin TX 78701
Phone Number: (800) 252-3439
Type of Entity
Business ManagementMr. Chris Brown, CEO Mr. Ian Harlow, Complaints Manager Ms. Alina Soliz, Customer Service Manager
Consumer Finance & Loan Companies Financial Services Credit & Debt Counseling Financing Consultants Insurance - Property Loans
Alternate Business NamesRateGenius Insurance Agency RateGenius Loan Services RateGenius, Inc
Industry TipsFinding a financial planner
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview